The safety net for non-refundable hotel rooms

Built after losing $3,200 on a non-refundable room

Plans changed? Get your hotel money back.

We find someone to take your non-refundable room — and you recover up to 85% of what you paid. No haggling, no fine print.

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Join 200+ travelers on the waitlist · Launching Spring 2026

You know the feeling

That pit in your stomach when plans change and you realize your hotel money is just... gone.

"Kids got sick"

Family ski trip cancelled. $3,200 gone.

"Flight cancelled"

Airline refunded the flight. Hotel? Not a chance.

"Work emergency"

Boss says you can't go. $1,800 you'll never see again.

Brendan Reidy

"I lost thousands on a non-refundable hotel room when my house flooded. The hotel wouldn't budge. That night, the room sat empty."

That experience stuck with me. The hotel kept my money AND lost a guest. I got nothing. No one won. I knew there had to be a better way — a system where travelers can recover their money by reselling to someone who actually wants the room. So I built it.

Brendan Reidy

Founder & CEO, RoomRefund

Refreshingly simple

Three steps. That's it.

1

Book prepaid & save 23%

Book at partner hotels at the prepaid rate. Same room, same hotel — just with RoomRefund protection built in.

2

Plans change? List it

One tap to list your booking for resale. No phone calls, no pleading with the front desk. 30 seconds.

3

Get up to 85% back

When another traveler books your room, you get paid automatically. No haggling, no hassle.

This is not travel insurance

Travel insurance pays from a risk pool — with claims, denials, and fine print. RoomRefund resells your actual booking to a real traveler who wants it. No claims process. No waiting. You get paid when your room sells.

ASK ROOMREFUND

Ask RoomRefund

Have a question? I can estimate your room's resale value, explain how it works, or help you get started.

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Welcome — I'm here to help. Whether you have a booking you might lose or just want to learn how RoomRefund works, I'm all yours.

AI-powered · Estimates use real market data from CoStar, STR & DestiMetrics

Launching to a city near you

We're actively working to pilot with hotel partners across the country. Want RoomRefund at your favorite hotel?

Actively partnering with hotels

We're in conversations with hotel partners to bring RoomRefund to top destinations nationwide. Sign up for the waitlist and we'll notify you the moment we launch in your area.

Join the Waitlist

Help your favorite hotel discover RoomRefund — share the word

More destinations coming 2026

FAQ

What if my room doesn't resell?

You don't pay anything. Our fee only applies when your booking successfully resells to another traveler.

How much does RoomRefund cost?

Nothing upfront. We take 15% of the recovery amount only when a resale happens. If your room doesn't resell, you pay nothing.

How is this different from just calling the hotel?

Most non-refundable rates are exactly that — non-refundable. Hotels won't budge. RoomRefund gives you a real alternative by finding someone who wants your room.

Never lose money on a hotel room again

Be the first to book with resale protection. No spam — just a heads up when we launch.